Effective Date: 14 July 2026
1. Introduction
Gstore.ink (“Gstore”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or purchase products from us.
2. Information We Collect
We may collect the following personal information:
- Full name
- Identity or passport number (only where legally required)
- Email address
- Telephone number
- Billing and delivery addresses
- Order history
- Payment information (processed securely by third-party payment providers)
- IP address, browser information, cookies, and device information
- Communications with our customer support team
3. Purpose of Collecting Personal Information
We collect your personal information to:
- Process and fulfil orders
- Deliver products
- Process payments
- Communicate order updates
- Provide customer support
- Detect and prevent fraud
- Improve our website and services
- Comply with legal and regulatory obligations
- Send marketing communications where you have consented or where permitted by law.
4. Lawful Basis for Processing
We process personal information only when:
- It is necessary to perform a contract with you.
- You have provided your consent.
- We are required by law.
- We have a legitimate business interest that does not override your privacy rights.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Payment service providers
- Courier and delivery companies
- Website hosting and technology service providers
- Professional advisers
- Government or regulatory authorities where required by law
All third parties are required to protect your personal information.
6. International Transfers
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure it receives an adequate level of protection consistent with POPIA.
7. Cookies
We use cookies and similar technologies to improve website functionality, analyse website usage, and enhance your shopping experience. You can disable cookies through your browser settings, although some website features may not function properly.
8. Security Measures
We implement appropriate technical and organisational safeguards to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
9. Your Rights Under POPIA
You have the right to:
- Access your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Object to certain processing.
- Withdraw consent where applicable.
- Lodge a complaint with the Information Regulator (South Africa).
10. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal requirements.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate legal authorisation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on Gstore.ink with the updated effective date.
13. Contact Details
Business Name: Gstore.ink
Information Officer: Gerald
Email: geraldnetmedia@gmail.com
Telephone: +27 81 515 1367
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above.
14. Complaints
If you believe that we have not handled your personal information in accordance with POPIA, you may first contact us using the details above. You also have the right to lodge a complaint with the Information Regulator (South Africa).
Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: POPIAComplaints@inforegulator.org.za
Telephone: +27 10 023 5200
By using Gstore.ink, you acknowledge that you have read, understood, and agreed to this Privacy Policy.